Three Jewels Adventures applies the following booking conditions to all the trips operated by the company:
Health and Fitness
We recommend you to consult with your doctor before planning the trip. Most of the trekking in Himalayas requires certain level of physical fitness.
We also follow a condition for our guest to be protected by insurance that covers cancellation, accidents, health, emergency evacuation, and loss, theft of or damage to baggage and personal effects. In case of emergency evacuation, the total cost must be paid in cash in Nepal or the insurance company has to agree to pay the costs on your behalf. It is important to note that your insurance policy covers emergency evacuation including alpinism or mountaineering.
Delays and changes in trip itinerary
The guest agrees that Three Jewels Adventures shall not be held responsible for any delays or changes in itineraries caused by an act, omission or other circumstances on the part of domestic airlines or helicopter companies in Nepal, due to natural disasters or conditions beyond the control of the crew.
The itinerary, highlights and excursions as set out in the itinerary will be adhered to as far as possible, but these are to be used as a guide. The company or trek staff may make omissions or alterations to the itinerary, highlights, and excursions as they deem it to be necessary depending on the immediate situation.
We reserve the right to refuse to continue to carry any client/guest (s) causing inconvenience or annoyance to other guests, or creating difficulties that would hamper the smooth running of a trip. We shall not be liable for any loss or damage to baggage or personal possessions, or any consequential losses resulting there-from. If a client is injured or becomes ill, all evacuation and hospital expenses, doctors’ fees and repatriation costs are the passenger’s responsibility, and Three Jewels Adventures shall not be liable for any refund of the tour fare. It is the client’s responsibility to have valid passports and all visas and that may be required on the selected tour. We do not accept responsibility for failure to obtain these visas for any reason, and do not accept responsibility for any passports or documents left with us for this purpose.
The client understands that during the course of the trip, certain risks and dangers may occur, including, but not limited to, the hazards of traveling in mountainous terrain, accident or illness in remote places without medical facilities, and the forces of nature. The client agrees to assume all risks associated with the journey, and agrees that no liability will be attached to the company or its outfitters, employees or agents, or to any member of the tour group in respect to death, personal injury, illness or delay of passenger, or for any loss or damage to the property of the passenger during the course of the trip, howsoever caused.
A deposit of US$ 300 per person is required to book the trip. We require that the full payment is done before or when you arrive in Nepal.
You may send the $300 deposit via wire transfer to Nepal. You can make the final payment in cash or Travelers cheque once you arrive in Kathmandu. Please note that we discourage payment by credit card because this incurs an additional service charge that we have not included in the cost of your trek.
We do not make any refunds if you leave a trip for any reason whatsoever, either voluntarily or involuntarily, after it has begun. There will not be refunds for any meals, accommodation and services not used.
In you have to cancel the trip; the following charges will be made:
Time of cancellation Fee charge
30 days prior to departure US$ 300 per person
Less than 30 days before departure 50% of the total cost
On or after the starting date Full charge – No refund
Note: This is based on your scheduled arrival date in Nepal
The tour will not be cancelled from our side unless we are forced to do so because of unusual or unforeseeable circumstances, such as a major natural disaster, major political unrest or war. If we cancel the tour we will promptly refund all payments made to us, i.e. including the deposit. We shall not be liable to refund any additional expenses that you may have incurred (such as insurance, visas, vaccinations and other incidental costs).